Who we are
Our coaching website is accessible through our main domain, ellajoseph.net, and is currently hosted at https://coach.scenoart.com. For questions, contact us at ella@ellajoseph.net.
Course Accounts and Orders
We collect personal information necessary to process orders, create user accounts, provide access to course materials, and manage your learning experience on this website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images.
Cookies
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
If you visit the login page, a temporary cookie will be set to check if your browser accepts cookies.
When you log in, cookies will store login and display preferences. Login cookies last for two days, or two weeks if “Remember Me” is selected.
If you edit or publish content, a cookie will be saved indicating the post ID.
Embedded content from other websites
Articles may include embedded content (videos, images, articles). Embedded content behaves as if the visitor has visited the other website.
These websites may collect data, use cookies, and track interaction.
Course Accounts and Orders
We collect personal information necessary to process orders, create user accounts, provide access to course materials, and manage your learning experience on this website.
This may include your name, email address, billing information, and account data required for course access and order fulfillment.
Payments
Payments are processed securely through third-party payment providers such as Stripe or PayPal. We do not store full payment details on our servers.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We may also share necessary information with payment processors and services required to deliver course access.
How long we retain your data
If you leave a comment, it is retained indefinitely.
For registered users, we store personal information provided in their profile. Users can view, edit, or delete their personal data (except username). Administrators can also access this data.
Course Access Data
We retain account and course access data as long as your account remains active or as required for legal, security, or administrative purposes.
What rights you have over your data
If you have an account or have left comments, you can request an exported file of your personal data or request deletion of your data, excluding data we are required to keep for legal or security reasons.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Payments and order data may be processed by third-party providers such as Stripe or PayPal for secure transaction handling.
Some data may be processed by services used for website functionality, analytics, and course delivery.